Privacy Policy

This page explains what information we collect when you use this website or send us a trip inquiry, and how we use it. Raaika Tours & Treks Pvt. Ltd. is a Kathmandu-based Nepal travel company, and this policy covers raaikatours.com.

1. What we collect

When you send an inquiry through this site, we collect what you choose to share: typically your name, email address, phone or WhatsApp number, travel dates, group size and trip preferences. We do not ask for payment details through the website inquiry form.

2. How we use it

We use this information only to respond to your inquiry, plan and quote your trip, and, if you book with us, to arrange and support your travel (permits, hotel and guide bookings, and related logistics). We do not sell or rent your information to third parties.

3. Sharing with trip partners

Where necessary to deliver a booked trip, we share relevant details (such as your name and passport information for permits) with the specific hotels, permit offices, or transport partners involved in your itinerary — only as needed to run the trip you have booked.

4. Cookies and analytics

This website does not currently use advertising cookies or third-party tracking scripts. If that changes in the future (for example, adding analytics to understand which pages are useful), this page will be updated to reflect it.

5. Data retention

We keep inquiry and booking information for as long as reasonably needed to support your trip and to meet our own record-keeping and legal obligations, after which it is deleted or anonymized.

6. Your rights

You can ask us at any time what information we hold about you, request a correction, or ask us to delete it (subject to any records we are legally required to keep, such as booking and payment records). Contact us using the details below.

7. Contact

For any question about this policy or your information, email info@raaikatours.com or write to us at Gyaneshwor, Kathmandu, Nepal.

This page is a plain-language draft covering standard practice for a Nepal-based tour operator. Please review the specific dates, percentages and figures with your team (and a legal or accounting advisor, where relevant) before relying on it operationally.